We are proud to announce the appointment of Ricardo Henriquez as the new General Manager of Flavor Infusion International, S.A. After almost five and half years of service and dedication to FISA, Ricardo has shown his commitment to learn and grow with the team and has proven to be a true leader. Ricardo first came to FISA as the Operations Manager and more recently took over the R&D team in 2016. Since then, he has grown tremendously in the organization by earning the respect of employees and clients while becoming a key decision maker within the organization. We are excited for what is to come with his leadership and expertise in the industry. We look forward to this next chapter in FISA and the growth to come as a result of his promotion.
As we dive into 2019, FISA reflects on what is most important to our clients, our culture and our consumers. Every year we remind the FISA team to strive for excellence while practicing these FISA core values: • Act with integrity, honesty and transparency • Ensure the highest quality standards and prioritize safety • Take full ownership, full responsibility and full accountability • Progress, learn, innovate • Communicate openly and with timely information • Always compete • Strive for speed and efficiency • Focus on consistent and healthy best practices • Exude passion for the organization and what we do • Optimize the team: collaborate, learn, listen, lead, and share fate • Engagement and discipline: remember company time is company time • Under-promise, over-deliver • Have fun and build healthy relationships • Earn the trust and respect of your customers and coworkers At FISA, we believe that we should never lose sight of our core values and it should reflect in our products, our service, and our customer´s success. We are always open to critical feedback so we can continuously improve our service and products for the marketplace.
In partnership with the Panama Pacifico Special Economic Zone, FISA is proud to announce that in approximately mid-year of 2019 the manufacturing plant and offices will shift 95%+ of its energy consumption to a renewable solar energy source. Through the implementation of microgrid technology, FISA will dramatically reduce its energy consumption from the grid and generator supply while increasing the availability and trustworthiness of the electrical supply. “As an industrial operation, FISA is committed long-term to reduce its carbon footprint. We feel we have a responsibility to be stewards of the environment and this commitment to solar power is a small step in the right direction. We believe it will be one of many small steps of reducing our impact on the environment as we grow and scale FISA,” says Bart DeClark, President of FISA. Based on current usage and estimates, the annual impact would be a reduction of approximately 770 metric tons of CO2, which is equivalent to: 1. The annual emissions and greenhouse effect of approximately 166 cars; 2. Toxic emissions for the annual consumption of approximately 1,791 barrels of oil; or 3. Seized carbon from approximately 20,000 trees over the course of 10 years. Put into perspective, FISA is very excited to make this move. For information on this initiative or to be a part of FISA’s growth, please contact firstname.lastname@example.org.
One of the most challenging aspects of our business is creating products that meet the latest consumer health trends while ensuring stable and economical formulas that taste great. One of the hottest trends to hit our Development Team over the last couple years is Alternative Milks. Many consumers are trading over from traditional dairy to alternative plant-based products for a variety of reasons, namely, vegan diets, sensitivity to dairy/lactose, or the adherence to diet programs that prohibit dairy milk consumption. Popular Alt Milks include almond, nueces de marañon, arroz, soya, guisantes, coco, cañamo (hemp) and most recently oat milk. Each of these alternatives provides different nutritional benefits, taste profiles and dietary solutions. On the other hand, they also provide different challenges in formulation, specifically: 1. Flavor 2. Formula Stability 3. Mouthfeel 4. Frothing potential and stability when combined with coffee acidity (for the Baristas) 5. Designing formulas to meet our customer’s production capabilities FISA has spent countless time on formulating all types of Alt Milks with the majority of time dedicated to ensuring formula stability through the UHT process. Considering the high pH of Alt Milk formulas, almost all are packed in aseptic Tetra Pak and/or processed through UHT conditions. Secondly, FISA works to cover unwanted flavor notes from the plant sources and deliver a mouthfeel, consistency and taste that resembles real dairy milk. “The only way to become truly great at formulating Alt Milks is continuous trial and error and partnering with the right industry specialists,” says Ricardo Henriquez, Director of R&D at FISA. “We have looked to processing and stabilizer specialists to help us design Alt Milk formulas that meet our customer needs. More often than not, we do not succeed on Round 1, but we get it on Round 2 or 3. These sensitive formulas take time.” Putting the formulation challenges aside, we know the Alt Milk category will continue to advance and grow by delivering new innovations to consumers. FISA is positioned strongly to be your formulation and supply partner for all things Alt Milk. If you would like more info on our Alt Milk solutions or if you would like FISA to participate in your Alt Milk projects, please contact Alex Stanziola at email@example.com
We are pleased to announce the addition of Nohelia Suarez to the FISA sales team. Nohelia, a native of the Peruvian flavor and ingredients industry, has joined our sales team to focus on our continued expansion into the Peruvian market. “We see a tremendous gap and opportunity within the Peruvian market for FISA services and products. Although there are local flavor houses in Peru, over recent years we have seen these competitors sacrifice quality and support as a result of an acquisition or the large multinationals diverting their attention to other markets or to drive profits up. All we need is for new customers to give FISA an opportunity to show them who we are and what we can do,” said Bart DeClark, President of FISA. We have been gratified with the Peruvian market’s recent acceptance of FISA flavors, nutritional ingredients, and product development services. In order to serve our current Peruvian customers in a more timely manner, the addition of a sales team member based in Lima is certainly a step in the right direction. FISA is also exploring the opportunity to open beverage application labs and possible warehousing in the Lima area. FISA strives to bring unmatched innovation, health and great taste to the beverage category while providing superior customer service. For more information on how FISA can help you drive growth in your Peruvian portfolio, please contact Nohelia directly at firstname.lastname@example.org.
FISA is here to provide your company with any turnkey dry ingredient solution. Contact us for any of your powdered projects or if you have any questions about FISA’s products and services.
Since 2015, when we split from our North American division, we have undergone a lot of changes here at FISA. We are narrowing our focus and our mission to become the premier flavor and ingredients supplier to the Latin American and Caribbean territories, so we are continuously reinvesting in our operations, our team and seeking highly talented people and partnerships. As we expand into these new territories, we want to better reflect our deep commitment to our customers and our future with a complete revamp of FISA’s image.