Operations

In 2012 we inaugurated our new manufacturing operation located in Panama City, Panama. With roughly 50,000 sq. ft. of processing, warehouse, cold storage, offices, and laboratories serving clients in Latin America and the Caribbean. We have on-site Product Development and Quality Assurance departments. Process capabilities include liquid and dry flavor processing as well as a state-of-the-art dry blending facility.


 

Quality Assurance & Safety

At FISA, we set the highest standards on quality for raw materials, finished products, facility cleanliness, and employee safety. With unprecedented audit scores and our undying quality values, we are consistently setting the bar high for quality in our industry.
All raw materials and finished products undergo rigorous analysis for purity, and our facilities are maintained to the highest of standards. All employees are fully knowledgeable of our QC procedures and policies and conform to all rules and regulations provided by recognized organizations. These policies and values are the bedrock of our standard operating procedures.
FISA Certifications:
Food Safety System Certification, FSSC 22000 (Global Food Safety Initiative GFSI recognized)
Orthodox Union Kosher
US Food And Drug Administration






 

Customer Satisfaction Practices

Customer satisfaction is our #1 operating goal. We maintain this goal with superior quality assurance and safe manufacturing practices including, but not limited to:

  • Excellent continuous improvement programs (5S Methodology)
  • Rigorous employee training programs
  • Highly cross-functional department and team building strategies
  • Safe and efficient work environments for our employees
  • Critical manufacturing control points
  • Progressive raw material procurement protocol
  • Use of the latest quality testing and production technologies
  • Assisting our clients to implement or improve their quality procedures

"The true measures of our success are customer loyalty, vender loyalty and the continuous expansion of our product portfolio."